Privacy Policy
Last updated: August 13, 2025
This Privacy Policy explains how Zhonghuan Tools (“we”, “us”, or “our”) collects, uses, and shares your information when you visit our website or contact us. It reflects what we actually do on this site, including our contact form, email handling, and basic analytics.
Information we collect
- Contact information you submit: name, email, company, phone, and your message or quote details (e.g., product type, diameter, length, coating, quantity, timeline).
- Technical/usage data: IP address, browser type, pages visited, timestamps, and similar diagnostic data collected through our hosting and analytics providers.
- Anti-spam signals: a hidden “honeypot” field is used to help detect automated submissions.
- Communication preferences: if you choose to contact us via WhatsApp integration, we may process your WhatsApp contact information.
How we use your information
- Respond to your inquiries or quote requests.
- Provide customer service and communicate about our products.
- Maintain website security and improve site performance and content.
- Comply with legal obligations.
Legal bases (where applicable): your consent when you submit the form, and our legitimate interests in running and improving our website and business.
Cookies and analytics
- We use essential cookies and similar technologies required for the website to function.
- We use privacy-friendly analytics to understand site usage: Vercel Analytics and Vercel Speed Insights. These services provide aggregated/diagnostic data. We do not use third‑party advertising cookies on this site.
You can control cookies via your browser settings. Disabling cookies may affect some functionality.
Sharing your information
We do not sell your personal information. We share it only with:
- Service providers (processors) that help us operate the website and communications, such as our hosting provider (Vercel) and email delivery (Resend).
- Authorities when required by law, or to protect our rights, safety, and users.
- Successors in the event of a merger, acquisition, or asset transfer.
International transfers
Our service providers may process data in various countries. We take reasonable steps to ensure your information is protected in accordance with this policy when transferred internationally.
Data retention
We keep inquiry and quote records for up to 24 months unless a longer period is required by law or is necessary for our legitimate business purposes. Analytics data may be retained for shorter periods. You can ask us to delete your information earlier where applicable.
Your rights
Subject to applicable law, you may have rights to access, correct, or delete your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at support@zhonghuantools.com.
Children’s privacy
Our website is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted here with the updated date.
Contact us
Email: support@zhonghuantools.com