When to Use Remote Inspection
Remote factory inspections are valuable in several scenarios:
- Initial supplier screening: Narrow down candidates before travel investment
- Travel restrictions: When on-site visits aren't possible
- Cost efficiency: Small orders that don't justify travel costs
- Ongoing monitoring: Regular check-ins between annual on-site audits
- Urgent verification: Quick response to quality issues or delivery concerns
Pre-Inspection Preparation
Technical Setup
- Confirm video platform compatibility (WeChat, Zoom, Teams)
- Test connection quality and backup options
- Prepare screen recording for documentation
- Send inspection agenda 48 hours in advance
Document Requests (Pre-Call)
- Business license and company registration
- ISO certifications and audit reports
- Equipment list and calibration records
- Recent production samples and test reports
- Organization chart with key contacts
Video Inspection Checklist
Facility Overview (10 min)
- ☐ Building exterior and signage
- ☐ Reception area and company display
- ☐ Overall factory floor layout
- ☐ Warehouse organization
Production Line (20 min)
- ☐ Raw material storage and handling
- ☐ Key production equipment (close-up shots)
- ☐ Work-in-progress flow
- ☐ Quality control stations
- ☐ Packaging and labeling area
Quality Control (15 min)
- ☐ QC lab and testing equipment
- ☐ Measuring instruments (calipers, hardness testers)
- ☐ Calibration stickers and records
- ☐ Sample retention area
- ☐ Defect isolation zone
Live Demonstrations
- ☐ Request random sample measurement
- ☐ Watch a complete production cycle
- ☐ Verify batch traceability system
Document Verification
On-Camera Verification
- Ask factory to show original certificates on camera
- Zoom into certificate numbers and validity dates
- Request vertical camera pan to show full document
- Screenshot for records
Cross-Check Methods
- ISO certificates: Verify via certifying body's online database
- Business license: Check on National Enterprise Credit Information System (China)
- Export licenses: Confirm with local customs authority
Third-Party Services
Consider professional inspection services for critical verifications:
| Service | Best For | Typical Cost |
|---|---|---|
| SGS | Comprehensive audits, product testing | $300-800/day |
| Bureau Veritas | QMS audits, certification verification | $350-900/day |
| Intertek | Product inspection, lab testing | $280-700/day |
| QIMA | Quick inspections, China-focused | $250-500/day |
Red Flags to Watch
- Camera restrictions: Reluctance to show certain areas
- Unstable video: Frequent "connection issues" during key moments
- Scripted responses: Workers reading from notes
- Inconsistent uniforms: Different attire suggesting staged workers
- Empty production lines: Claimed "maintenance day" or "shift change"
- Document hesitation: Delays in showing certificates
Post-Inspection Follow-up
- Send written summary within 24 hours
- Request clarification on any concerns
- Ask for additional photos/videos if needed
- Plan sample order for physical verification
- Schedule on-site visit for qualified suppliers
Need help with factory verification? Contact our team for supplier screening support.
